Manage365 documentation

Premium M365 multi-tenant management platform for MSPs. This is the reference documentation — setup guides, feature explainers, and API usage notes.

Start here

• MSP onboarding — application, approval, first sign-in
• GDAP setup — connecting your first customer tenant via Microsoft Partner relationships
• GDAP auto-renewal — how the 730-day cliff is handled for you
• Your first tenant — a 15-minute walkthrough from empty portal to first compliance scan
• Manage your partner tenant — running Manage365 against your own MSP tenant

Explore by job-to-be-done

I want to push config to my tenants

• Standards & drift — the built-in library and the drift sweeper
• MSP Library — your own versioned catalogue of configurations with assignments, drift detection, and migration plans

I want to react to alerts faster

• Alerts & notifications — channels, escalation rules, severity filters
• Auto-response playbooks — trigger an action when an alert fires
• Teams & Slack — wire outbound notification channels
• Inbound webhooks — bridge n8n / Zapier / Power Automate events into alerts

I want to run compliance at scale

• Essential Eight
• APRA CPS 234
• CIS M365 Benchmark

I want to handle a security incident

• Compromise remediation — one-click playbook
• Defender XDR — cross-tenant incidents, alerts, and recommendations
• Exchange admin tools — message trace, DKIM, Tenant Allow/Block list

I want to manage devices

• Intune device actions — sync, wipe, retire, locate, LAPS / BitLocker rotation

I want to manage Copilot

• Copilot governance — licence ROI, oversharing scan, prompt-audit, interaction history

I want finer-grained admin control

• Administrative Units — scoped admin delegation inside a tenant
• Read-only tenant mode — change freeze, handover audit, evidence preservation

I want to mirror M365 state into my documentation

• Hudu + IT Glue integration — push tenant posture snapshots to your docs platform

I want to drive the platform from my own tools

• API keys — scoped to read-only or read/write, lifecycle + security notes
• API reference — Swagger pointer + auth details

I want to offboard a tenant or MSP

• Hard-delete tenants + MSPs — when to use, what cascades, guardrails

Platform

• White-label branding — logos, colours, custom domains
• Client portal — invite client users to their own dashboard
• Billing & invoicing — Stripe setup, Xero/MYOB CSV export